Support

Need help? Reach out and we'll get back to you within 1–2 business days.

Email us at support@appvesti.com.

FAQ

How do I manage or cancel my subscription?

On web, open Profile → Plan → Manage subscription to access the Stripe billing portal. On iOS, subscriptions are managed in your Apple ID settings under Subscriptions. Cancellation takes effect at the end of your current billing period.

How does virtual try-on work?

Select a body photo and choose items from your closet or a shop listing. Vesti's AI composites the garments onto your photo so you can preview the look. Uses your plan's monthly (or free lifetime) try-on allowance.

Why isn't my try-on generating?

Confirm you have try-ons remaining on your plan and that your body photo is clear and well lit. Processing can take up to a minute during busy periods or with large images. If it still fails, email support with the approximate time of the attempt.

How do I delete my account?

Go to Profile → Settings → Delete account and follow the confirmation steps. This permanently removes your closet, outfits, and personal data from Vesti. Deleting your account does not automatically cancel an active subscription—you must cancel billing separately.

Is my data private and secure?

We store your data securely and do not sell it to third parties. Photos and wardrobe data are used only to power the Vesti features you use. See our Privacy Policy for full details on collection, retention, and your rights.